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COVID-19 Updates

ORDER EARLY. ORDER SAFELY.

Due to the current health crisis, last-minute shopping in crowded stores is not a safe option for parents, students, or employees this season. In the interest of safety, and to ensure that every student receives the uniform they need in time for the first day of school, we strongly recommend that customers consider shopping online this season and – more than ever – avoid waiting until the last minute!  For a full list of resources to make at-home shopping easy, visit our Order & Sizing At Home page.

STAY IN THE LOOP

Information, especially now, is constantly changing.  The best way to receive updates from FlynnO’Hara is by joining our mailing list or following us on FacebookInstagram, or Twitter.

DELIVERY DELAYS

Due to capacity limitations and in the interest of employee safety, our stores and distribution centers continue to operate with limited staff. As a result, we are experiencing a delay in shipping timelines. On average, orders are shipping within 5-7 business days, though some may take longer to process and ship. Please be aware of the potential delay in considering when to place your back-to-school orders.

Additionally – although the number of backorders we anticipate is extremely low – it’s possible that some backordered products may take up to 8-10 weeks to process and ship.

FREE SHIPPING

FlynnO’Hara will continue to offer Free Shipping on all online and phone orders over $100 with promotion code FREESHIP at checkout.

 

OUR STORES ARE OPEN!

We’re focused on making the back-to-school shopping experience as safe & easy as possible this year.  Click here to find your store’s hours.

CURBSIDE PICKUP

Contactless curbside pickup is now available at select stores. Here’s how it works: 

  1. Shop online: Choose “ship to store” at checkout & select your closest retail location.  To find the store nearest you, visit our Retail Locator. 
  2. Check your email: We’ll email you three times.  First, when your order is received (order confirmation), second, when your package is shipped, and third, when your package arrives at our store!  Please wait until you receive this final email before coming to pick up your order.
  3. Come see us (from the safety of your car): Once you arrive to pick up your order: 
    1. Depending on store location, you’ll either park in one of our designated curbside pickup parking spots or pull up to the curbside pickup line. 
    2. Call the store & let them know your name, order #, License plate, car model, and where you would like the package to be placed. 
    3. A member of our team will bring the package to your car. 

Please Note: Ship to store adds 2-3 days to normal shipping times.

IN-STORE PICKUP

Visiting on-foot or by public transportation? No problem! 

  1. Shop online: Choose “ship to store” at checkout & select your closest retail location.  To find the store nearest you, visit our Retail Locator. 
  2. Check your email: We’ll email you three times.  First, when your order is received (order confirmation), second, when your package is shipped, and third, when your package arrives at our store!  Please wait until you receive this final email before coming to pick up your order.
  3. Come on over: Visit our store with your package arrival email and a member of our team will bring your package to the counter. Please Note: Ship to Store adds 2-3 days to normal shipping times. 

WALK-IN SHOPPING

If you’d prefer to shop in-store, we are welcoming walk-in customers in limited numbers.  The total customers permitted to shop at once is based on CDC guidelines as well as state and local mandates; we appreciate your understanding and patience as there may be a line to get into the store. 

Please note: because our store capacity is limited, we recommend that you limit your shopping group to just your students and a single parent or guardian.

Don’t feel like waiting? Consider shopping online and shipping to your home, or take advantage of store pickup!

 

SAFETY UPDATES

In order to ensure the safety of both customers and employees, please note the following updates to our store processes:

  1. Masks are Required: All customers and employees are required to wear a mask when entering our store.  We ask that masks be worn properly to cover both the nose and mouth! 
  2. Cleaning: Our stores are thoroughly cleaned daily, and we sanitize high-traffic surfaces throughout the day.  Additionally, hand sanitizer dispensers are located throughout the store; both employees and customers are encouraged to use them often!  Additionally, we’ve updated our merchandise handling procedures – particularly around returns & exchanges. 
  3. Employee Health: Each of our employees is required to undergo a health screening prior to resuming work and has their temperature taken daily before entering our stores. 
  4. Social Distancing: We’ve installed hanging signage and floor markers throughout our stores to ensure safe social distance between customers and employees. 

Corporate Office

  • 10905 Dutton Road
  • Philadelphia PA 19154
  • (800) 441-4122

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